{"id":48868,"date":"2021-12-24T16:38:05","date_gmt":"2021-12-24T08:38:05","guid":{"rendered":"https:\/\/www.kiloview.com\/en\/support\/docs\/kiloview-voice-intercom\/kiloview-intercom-server-deployment-manual\/kiloview-voice-intercom-manual\/"},"modified":"2021-12-24T16:38:05","modified_gmt":"2021-12-24T08:38:05","slug":"kiloview-voice-intercom-manual","status":"publish","type":"docs","link":"https:\/\/www.kiloview.com\/en\/docs\/kiloview-voice-intercom\/kiloview-intercom-server-deployment-manual\/kiloview-voice-intercom-manual\/","title":{"rendered":"Deployment FAQs and Solutions"},"content":{"rendered":"<h4>If an error occurs during the deployment process<\/h4>\n<p>Solution\uff1a<br \/>\nPlease check the operating system first, only Linux64-bit operating system\uff08Ubuntu 18.04+ \/ Debian 9+\uff09is supported currently.<br \/>\n\uff081\uff09 Check linux bit number\uff1a getconf LONG_BIT<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.kiloview.com\/en\/support\/wp-content\/uploads\/2021\/12\/image-1650767991247.png\" alt=\"file\" \/><br \/>\n(2)  Check linux version number\uff1acat \/proc\/version<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.kiloview.com\/en\/support\/wp-content\/uploads\/2021\/12\/image-1650768042705.png\" alt=\"file\" \/><\/p>\n<h4>Docker installation takes a long time to respond<\/h4>\n<p>Solution\uff1a<br \/>\nThe docker installation process is slow, please be patient. The command\u201cdocker version\u201dcan be used to check and confirm whether docker has been installed successfully.<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.kiloview.com\/en\/support\/wp-content\/uploads\/2021\/12\/image-1650768087307.png\" alt=\"file\" \/><\/p>\n<h4>Failed to pull the image<\/h4>\n<p><img decoding=\"async\" src=\"https:\/\/www.kiloview.com\/en\/support\/wp-content\/uploads\/2021\/12\/image-1650768122534.png\" alt=\"file\" \/><br \/>\nSolution\uff1a<br \/>\nMirror pulling needs to get the image file through internet, if the network latency is high or unable to connect to the internet, please check whether the network is smooth by pinging an external website (such as Baidu).<\/p>\n<h4>How to configure a static IP address for KIS Multiparty Voice System<\/h4>\n<p>Solution\uff1a<br \/>\nThe way of configuring a static IP address may be different for different version of Linux operating system. The following configuration is available for ubuntu 20.04.<\/p>\n<blockquote>\n<p>sudo vi \/etc\/netplan\/00-installer-config.yaml<br \/>\nNote<br \/>\n1   The network configuration file names may differ between minor versions, i.e.00-installer-config.yaml\u201cfile name is different\uff0cso go to the netplan folder by cd \/etc\/netplan and look for the network configuration file\uff0cthen enter the corresponding network configuration file by vi command;<br \/>\n2   Press the \u201ci\u201d key to enter the file editing mode\uff1b<br \/>\n3   When you finish input, press the \u201cESC\u201d key, then input \u201c:wq\u201d to save the file and exit.<br \/>\n4   If the input is wrong and you don\u2019t want to save the files, press \u201cESC\u201d key, then input \u201c:q!\u201d,don\u2019t save the file and exit.<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.kiloview.com\/en\/support\/wp-content\/uploads\/2021\/12\/image-1650768256369.png\" alt=\"file\" \/><\/p>\n<\/blockquote>\n<h4>The\u201cno such file or directory\u201d error was detected during the command execution process<\/h4>\n<p><img decoding=\"async\" src=\"https:\/\/www.kiloview.com\/en\/support\/wp-content\/uploads\/2021\/12\/image-1650768311394.png\" alt=\"file\" \/><br \/>\nSolution:<br \/>\nThe formatting characters are brought in when the command is copied from the text file to the command window, causing the command to change. If you find yourself in this scenario, please input the command manually.<\/p>\n","protected":false},"featured_media":0,"parent":9543,"menu_order":4,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-48868","docs","type-docs","status-publish","hentry"],"acf":[],"aioseo_notices":[],"comment_count":0,"_links":{"self":[{"href":"https:\/\/www.kiloview.com\/en\/wp-json\/wp\/v2\/docs\/48868","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kiloview.com\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.kiloview.com\/en\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kiloview.com\/en\/wp-json\/wp\/v2\/comments?post=48868"}],"version-history":[{"count":0,"href":"https:\/\/www.kiloview.com\/en\/wp-json\/wp\/v2\/docs\/48868\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.kiloview.com\/en\/wp-json\/wp\/v2\/docs\/9543"}],"prev":[{"title":"Common questions about KIS deployment","link":"https:\/\/www.kiloview.com\/en\/docs\/kiloview-voice-intercom\/kiloview-intercom-server-deployment-manual\/common-questions-about-kis-deployment\/","href":"https:\/\/www.kiloview.com\/en\/wp-json\/wp\/v2\/docs\/48812"}],"wp:attachment":[{"href":"https:\/\/www.kiloview.com\/en\/wp-json\/wp\/v2\/media?parent=48868"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.kiloview.com\/en\/wp-json\/wp\/v2\/doc_tag?post=48868"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}