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Firmware Upgrading

Download upgraded firmware

Kiloview will continue to provide the firmware of updating functions and fixing bug for
RE-100, please visit:

https://www.kiloview.com/en/support/download/
Select “ Rack-mounted Codec ” > “Model”, find and download the latest firmware.

Upgrade device firmware

Login to the web page, click "Settings"– "Firmware Upgrade" to check whether the latest firmware version downloaded is higher than your current version. If yes, select the downloaded firmware and click "Firmware Upgrade". After uploaded the firmware successfully, it needs to reboot the device. After clicking “ok”, the device will restart, please be patient.

file

Note

  • Please not power off during the upgrade process, otherwise the device couldn’t work.
  • Generally, it will take 3-5 minutes to upgrade the device. If it’s still not completed after 5 minutes, please try refreshing web page, if you still can’t access it, please try to contact technical support.

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